Returns & Refund Policy
If you are not satisfied with a product for any reason, we can provide a refund or you can exchange the item within 30 days of purchase if the product has been unused and the packaging is in tact. A restocking fee of 10% is applicable to all returned items. Firearms if proven to be defective and returned within 30 days will be repaired and/or exchanged. Ammunition and reloading equipment cannot be returned due to safety issues.
*All Special and Custom Orders are subject to a 10% cancellation fee.
Wanstalls Online will cover shipping costs in cases where items have arrived in damaged condition or are confirmed by us to be defective. For all other cases, return shipping costs are the responsibility of the customer. If a product is damaged or defective, the recipient must make arrangements with Wanstalls Online support as to how the return should be handled prior to placing the items back in transit to Wanstalls Online. Contact us by clicking "Contact Us" at the top of our website and choose Warranty Department and send us an email and we will get back to you usually within 24hrs.
Our Returns Address:
22338 Lougheed Hwy
Maple Ridge, BC